We are thoroughly satisfied with the service we are receiving from Sherwin and the other experts at Open Med Practice. They are very quick to understand what we are asking for and provide good solutions at a reasonable price. At every opportunity they have met and exceeded our expectations.
Open Med Practice is by far the best hosting provider of OpenEMR. When we first decided to host our EMR solution off site, we contacted numerous providers to get pricing and features. Most providers came back with pricing way out of our budget and did not offer a lot of the "extras" that Open Med Practice offers. Since this was our first jump into the EMR world,
Open Med Practice has been the best for our office. They have provided that one on one experience dealing with a software company. We call, they answer. They create what we need in the EMR so we can do our jobs better.
| Monthly Engagement | Implementation Fee | Contract Length | Setup Time | E-Prescribing | Updates | Meaningful Use Certified 2014 | Integrated Billing | Patient portal | Bi-directional Lab |
|---|---|---|---|---|---|---|---|---|---|
| $175 - $400/mo
Includes 5 programming hrs/mo |
Free for Solo Practitioners | No Contract, We provide a MOU and HIPAA Business Agreement | Next Day, signup today and start charting next day. | Separate Fee | Free |  |
|
Free | Generally Paid by Lab otherwise Negotiable |
Is not just someone on the phone that is going to take you name and number and get back to you in a day or so. We assign a dedicated engineer to your project that you call. We make sure that if the line goes to voicemail. You get a return call in under 2hrs. We don't keep you waiting on hold. You get to talk with our US highly qualified engineers about your project. With our project management tool, you will be in constant contact with your design engineer and will be able to follow the progress of your project(s) from start to finish. We make communication with our customers our second only to getting the job done right!
We all know that every practice is unique in their workflow. No two offices are exactly alike, and this is where OpenEMR becomes a dominant force in your office. There are very few things that can't be changed or added to OpenEMR.
We have not found a request that we unable to fulfill. Our team of talented engineer's work with each of our clients closely to develop just what they wanted to see in the program. We make sure to communicate extensively. We use a state of the art project tracking tool to manage communication between customer and engineer. Our goal is to deliver.